Terms and Conditions

1. Acceptance of Terms

By using the HavenStay Metrics website or any services provided by HavenStay Metrics, you signify your unreserved agreement to these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Changes to Terms

HavenStay Metrics reserves the right to modify or revise these Terms and Conditions at any time without prior notice. Your continued use of the website and services following any such changes constitutes your acceptance of the new Terms.

3. Services Provided

HavenStay Metrics provides hospitality analytics and consulting services, including but not limited to hotel performance benchmarking, guest review sentiment analysis, competitive market insights, revenue management optimization, operational efficiency consulting, and guest experience improvement strategies. The specific scope of services will be outlined in separate agreements or proposals.

4. User Obligations

As a user, you agree to:

• Provide accurate and complete information when requested.
• Use the website and services only for lawful purposes and in accordance with these Terms.
• Not engage in any activity that could disrupt, damage, or impair the accessibility or functionality of the website.
• Maintain the confidentiality of any account credentials and be solely responsible for activities occurring under your account.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of HavenStay Metrics or its content suppliers and protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content from this site is strictly prohibited.

6. Limitation of Liability

HavenStay Metrics shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses, resulting from the use or the inability to use the services or website.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Tennessee, USA, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms will be exclusively brought in the federal or state courts located in Nashville, Tennessee.

8. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: